Frequently Asked Questions
Everything you need to know about shopping with The Wellness Company.
What materials are used in your apparel?
We prioritize sustainability and comfort by using premium organic cotton, recycled polyester, and bamboo fibers. Each product page features a detailed breakdown of the specific material composition.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How do I find the right size?
Each product includes a specific 'Size Guide' link. We recommend measuring yourself and comparing it to our chart, as our wellness-focused cuts range from 'Relaxed Fit' to 'Athletic Compression'.
Are your manufacturing processes ethical?
Yes, we partner exclusively with Fair Trade Certified factories that ensure safe working conditions, fair wages, and zero tolerance for forced labor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.